Messaging Privacy
Overview
School OS Inc. may collect your mobile phone number and SMS consent information when you opt in to receive text messages through our education platform. This Messaging Privacy Policy explains how we handle that information: how you opt in, the types of messages we send, how we use and protect your mobile number and opt-in data, and how you can opt out at any time.
This policy supplements our Privacy Policy and the SMS/Text Messaging Terms in our Terms of Use. Where those documents apply, they should be read together with this one.
Opt-in and consent
You will only receive SMS/text messages from School OS Inc. where you have opted in — for example, by providing your mobile number and agreeing to receive messages when you sign up, configure notifications, or otherwise request them. Consent to receive SMS/text messages is not a condition of purchasing any goods or services.
By opting in, you consent to receive recurring SMS/text messages at the mobile number you provide. Message frequency varies depending on your interactions with our services.
Messages we send
When you opt in, we send transactional and informational messages related to the services you have requested, such as:
- Applications and status updates
- Reminders and scheduling
- Service and account notifications
- Support and verification messages
How we use your opt-in data
We use your mobile number and SMS opt-in data solely to send the messages you have requested and to operate, secure, and support our messaging program.
We do not sell or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. We may share your mobile number with service providers who help us deliver messages (for example, our messaging platform and mobile carriers) strictly to transmit the messages you have requested, and as otherwise described in our Privacy Policy.
Opting out and getting help
You can opt out of SMS/text messages at any time using the keywords below. You may also contact us directly to update your preferences.
| Keyword | What it does |
|---|---|
STOP | Reply STOP to any message to unsubscribe. We will send one confirmation message and then stop sending SMS/text messages to that number. |
HELP | Reply HELP to any message to receive help and our support contact details. |
After you opt out, you may continue to receive messages for a short period while your request is processed, and you can opt back in at any time by texting us again or re-enabling messaging in your account.
Rates and carrier liability
Message and data rates may apply depending on your mobile plan and carrier. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
Supported carriers may change without notice. If you have questions about your plan or charges, please contact your mobile carrier.
Changes to this policy
We may update this Messaging Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Continued participation in our messaging program after an update constitutes acceptance of the revised policy.
Questions about our messaging program?
For broader privacy questions or to contact our Data Protection Officer, see the Privacy Policy. For general queries you can also write to support@cuepilot.ai.
School OS Inc. (Delaware, USA) · Educators Labs Private Limited · CIN: U80901WB2023PTC259710 · Registered Office: Delta Towers, 10th floor, J1-8, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India · support@cuepilot.ai